Shipping Update
over 7 years ago
– Thu, Jan 19, 2017 at 10:42:04 AM
This post is for backers only. Please visit Kickstarter.com and log in to read.
NovelTea Tins: The British Collection
Created by Johnny Pujol
Pride & Peppermint, Oliver Lemon Twist, Matcha Do About Nothing: Tea Tins with an English Sense of Humour
Latest Updates from Our Project:
Shipping Update
2017 January Shipping Update
over 7 years ago
– Tue, Jan 10, 2017 at 05:52:38 AM
This post is for backers only. Please visit Kickstarter.com and log in to read.
Shipping Update #3
over 7 years ago
– Thu, Dec 22, 2016 at 10:28:29 PM
Hey everyone!
Just a quick update; we've shipped out Tins to just about everyone who emailed us asking for it. Huge thanks to you all for being so patient !
Also we are very appreciative for all of you who emailed us to say it was OK that we delay shipment of your rewards. It really helped us focus on the rewards that were needed urgently. Together we've saved the holidays for all sorts of backers; some of whom are adventuring to faraway lands, others visiting distant relatives and even someone working in the Navy on super important Secret Santa plans.
We're going to be back in our "office" at the end of December and ship out some International orders requested for January.
Then we'll be back in full force after the New Year to continue fulfilling orders. It won't be during the first week, as the remaining tea tins from Florida must arrive here first. As soon as they get here, we'll be packing and shipping again.
If you have any questions in the meantime; the fastest way to reach us is always by email. :) [email protected]
Warmly (Sometimes Iced)
Jorgen, Mitch, Johnny
FAQ:
Wondering if your order was shipped out?
- Email us, or log in to Backerkit to see your status.
My tin arrived squeezed, dented or flat as a pancake.
- Email us a picture; we'll replace all dented tins.
Some items are missing from my order!
- Email us and let us know.
Shipping Update #2
over 7 years ago
– Sun, Dec 18, 2016 at 06:11:43 PM
Dear Lovely Backers!
One more very short update, as our focus is still on getting as many orders out as possible.
USA Rewards
Johnny and Mitch are back from Florida! They managed to ship out more than 650 orders, most of which will arrive before the Holidays :)
Didn't Get Your Tins Yet?
Check your spamfolder for emails from Backerkit or Novelteas if you didn't get an update already. Your tins might be on their way. Still nothing? Shoot us an email at [email protected] and we'll let you know what the status of your reward is.
International Rewards
Due to timing we didn't ship these out yet as we're afraid they'd get lost in the holiday chaos. We'll start shipping these out in early January when things are calmer. Our sincere apologies!
Urgent Rewards
Need your tins NOW?! Email us at [email protected] and we'll move your order to the front of the queue and cross our fingers we can ship it before the Holiday.
Dented Spine
Was your NovelTea Tin dented upon arrival? Send us an email to [email protected] with picture (so that later we can figure out what happened and prevent it). We will replace it for free as soon as we can.
Missing Items
We had to split up our orders due to the Florida delay. If you only received part of your order, email us at [email protected] and we'll make doubly-sure you get the rest ASAP.
Warm wishes (sometimes iced)
Johnny, Mitch and Jorgen
Tea Tin Sneak Peek
over 7 years ago
– Wed, Nov 16, 2016 at 08:49:04 PM
Dear, lovely backers ,
This will be a very short update :)
We're on schedule for delivery in December and we are hard at work to make this happen as smoothly as possible. The tea is packed, the stretch goal author bookmarks printed, and — most importantly — the production of the tins is nearing completion!
Now ring the bells, sound the horns...
We've been looking forward to this for a while; finally, the real life NovelTea Tins we created are in physical form in the United States. We're very pleased with how the artwork translated to the new design and we hope you'll agree.
Please forgive the photo quality as they've not been professionally shot yet.
Feel free to share! Big thanks to all our backers that have helped get us into retail stores over the past few months!
If you have any questions about delivery dates, address changes, tea or just want to chat; shoot us an email at [email protected]
Best wishes,
Johnny, Mitch and Jorgen
PS: Join us on Instagram next week for the WILDE Giveaway! It'll feature one of our original tins as well as other Oscar Wilde goodies from Storiarts and Authored Adornments.
